Skip to content
Elgin Mills & YongeDENTAL CLINIC
Emergency · Same-Day

Emergency Dentistry in Richmond Hill

Person holding a cold compress to their cheek to ease tooth pain
Quick answer

What counts as a dental emergency, and what should I do right now?

A dental emergency is anything causing significant pain, swelling, bleeding that won't stop, or a tooth that's been knocked out or broken. Call us at 905-737-0600 and we'll get you in the same day whenever possible. If you have difficulty breathing or swallowing, or swelling that's spreading to your throat or neck, go to your nearest emergency room immediately, those are medical emergencies.

What we treat in a dental emergency

Dental emergencies come in many forms. The most common situations we see include:

  • Toothache: severe, persistent, or throbbing pain, especially with sensitivity to heat or pressure
  • Chipped or broken tooth: from a fall, impact, or biting down on something hard
  • Knocked-out tooth: time-sensitive; the faster you reach us, the better the outcome
  • Lost filling or crown: especially when the exposed tooth is sensitive or painful
  • Dental abscess: swelling, throbbing pain, fever, or a visible pimple on the gum near a tooth
  • Soft tissue injury: cuts or lacerations to the lips, tongue, cheek, or gums
  • Dental trauma: loosened or displaced teeth following an impact

If what you're experiencing isn't on this list but it's causing significant pain or worry, call us. We'd rather reassure you unnecessarily than have you wait when something needs attention.

What to do before you arrive

A few things you can do at home while you make your way to us:

For a knocked-out tooth: Pick it up by the crown only (not the root. Rinse very gently if it's dirty. Reinsert it into the socket if you can and bite down gently on clean gauze to hold it. If you can't reinsert it, keep it in a small container of milk or tucked between your cheek and gum to keep it moist. Do not let it dry out. Call us immediately) 905-737-0600.

For pain and swelling: An over-the-counter pain reliever (ibuprofen or acetaminophen, taken as directed) can take the edge off while you travel to us. A cold compress on the outside of your jaw (20 minutes on, 20 minutes off) can help reduce swelling. Do not apply heat. Do not put aspirin or any medication directly on the gum tissue.

For a lost crown or filling: If the exposed tooth is sensitive, dental wax (available at pharmacies) can provide temporary coverage. Clove oil on the area may help with pain. Come in as soon as possible, an unprotected tooth can worsen quickly.

For a bleeding injury: Apply firm, gentle pressure with clean gauze or a cloth. If bleeding doesn't slow after 20 minutes of consistent pressure, go to the emergency room.

Call us for same-day care

For dental emergencies during office hours, call 905-737-0600. Tell us what's happening and we'll arrange to see you the same day whenever possible. Getting you out of pain and stabilizing the situation is the immediate goal, any further treatment can be planned properly once we've had a chance to assess what's needed.

What happens at an emergency visit

We'll start with a focused exam (X-rays if needed) to understand what's happening and why. Once we have a clear picture, we'll explain your options in plain language and agree on a course of action together. For situations like an abscess or severe toothache, this often means treatment at the same visit. For more complex situations, we may provide immediate relief and then schedule a follow-up for the definitive work.

After the emergency: next steps

Once the urgent issue is addressed, we'll discuss the longer-term plan. A cracked tooth may need a crown. An infected tooth may need a root canal. A broken restoration may need to be replaced with something more durable. We'll lay out the options clearly so you can make an informed decision about what comes next. Learn more about crowns and bridges if a restoration is part of what's needed.

A note on prevention

Most dental emergencies don't come entirely out of nowhere, they often start as a small crack, a failing filling, or an infection that's been slowly developing. Regular check-ups catch these issues while they're still straightforward to treat. The best emergency is the one that doesn't happen.

If you're not currently a patient, an emergency visit is also a natural starting point for establishing ongoing care. We'll make you feel welcome and unhurried, even when the circumstances are stressful.

Filed under: Emergency care
Common questions

Frequently asked

Insurance

Bring your insurance details to your visit and we'll do the paperwork so you can focus on your care.

  • Direct billing

    We submit your claim directly to most major Canadian insurance providers so you usually only pay the portion not covered by your plan.

  • CDCP

    We welcome patients enrolled in the Canadian Dental Care Plan. Bring your CDCP member number to your visit and we'll handle the rest.

  • No-insurance estimates

    Without insurance, we'll discuss costs in plain language before treatment begins and offer staged plans where appropriate.

  • Forms & receipts

    Detailed receipts are emailed to you after every visit. We can also coordinate predeterminations for major treatment when helpful.

Related care
Ready when you are

Ready to talk about your smile?

Call or send us a message to book — we welcome new patients, families, and CDCP enrollees.

905-737-0600